Privacy & Data Protection Policy

Privacy Policy (Texas, USA)

Effective Date: November 6, 2025
Jurisdiction: Gillespie County, Texas
Copyright © 2025–2026 Midline Business Solutions, Inc. All Rights Reserved.

Entity: Midline Business Solutions, Inc. ("Midline", "we", "us", "our"), operating midlinebiz.com and affiliated subdomains and platforms, including integration with Brevo, GA4, and affiliated portals. This Privacy Policy explains how we collect, use, disclose, and protect personal and organizational information in compliance with federal, state, and Texas privacy laws.

Contact Information:
Privacy Inquiries: privacy@midlinebiz.com
Compliance: compliance@midlinebiz.com
Accessibility: accessibility@midlinebiz.com

1. Scope and Application

This Policy applies to all visitors, clients, and partners accessing midlinebiz.com or submitting data via forms, subscriptions, or correspondence. By using our website or services, you consent to data practices described herein.

This Policy is compliant with the Texas Data Privacy and Security Act (TDPSA), HIPAA, CCPA/CPRA, GDPR, CAN-SPAM, and TCPA where applicable.

2. Information We Collect

We may collect the following categories of data:

Personal Identifiers: Name, email, address, phone number.
Professional Data: Organization name, role, business address, and contract relationship.
Transaction Data: Purchases, invoices, or payment records.
Technical Data: IP address, browser type, device identifiers, cookies, and analytics metrics (via GA4).
Communications Data: Emails, Brevo messages, and survey responses.

3. How We Use Information

Your data is used to:

Deliver requested services, quotes, and communications.
Process transactions and maintain contract records.
Send compliance updates, invoices, and newsletters (opt-out anytime).
Enhance user experience and website analytics.
Maintain legal, tax, and regulatory compliance.

We never sell personal information. We may share data only with vendors or partners under signed confidentiality and data-processing agreements.

4. Cookies and Tracking

Our site uses cookies for analytics, performance, and personalization. Users can manage cookie preferences via browser settings or our cookie banner. GA4 and Brevo track anonymized user activity for service optimization. We comply with CPRA Do Not Sell/Share provisions.

5. Data Protection and Storage

We implement industry-standard encryption (TLS 1.3), password hashing, and firewall protections. Access to sensitive data is restricted to authorized personnel under confidentiality agreements.

Data is stored securely in U.S.-based servers. Retention aligns with business and legal requirements, generally not exceeding 7 years unless otherwise mandated.

6. HIPAA and Confidential Information

Midline is not a covered entity under HIPAA but may act as a Business Associate when managing protected health information (PHI) under contract. A signed Business Associate Agreement (BAA) is required before handling PHI.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access and obtain a copy of your personal data.
Request correction, deletion, or restriction of processing.
Opt-out of marketing or automated decision-making.
Withdraw consent at any time.

Requests can be made to privacy@midlinebiz.com. We will respond within 30 days as required by law.

8. Children’s Privacy

Midline does not knowingly collect information from children under 13. If you believe a child has submitted personal data, contact us immediately to remove it.

9. International Data Transfers

Data may be processed outside your jurisdiction, including in the U.S. Safeguards under Standard Contractual Clauses (SCCs) and compliant vendor agreements apply for cross-border data.

10. Email and SMS Communications

By submitting contact information, you consent to receive communications related to Midline’s offerings. Marketing emails include unsubscribe options. SMS communications are optional and can be stopped by replying STOP.

11. Third-Party Links and Integrations

Our website may include links to external sites or third-party integrations (e.g., Brevo, Amazon). We are not responsible for their content or privacy practices. Review their privacy policies before interacting.

12. Data Breach Notification

In the event of a data breach, we will notify affected users and regulators in accordance with Texas Business & Commerce Code §521.053 and applicable federal law.

13. Updates to This Policy

We may update this Policy periodically. Updates take effect upon posting with a revised effective date. Continued use of our site indicates acceptance of the updated Policy.

14. Contact and Enforcement

Questions, concerns, or complaints regarding this Policy or our data practices should be directed to:

Midline Business Solutions, Inc.
Attn: Privacy Office
5900 Balcones Dr, Suite 100
Austin, TX 78731, USA
Email: privacy@midlinebiz.com

Image Rights
The following used/unused template Unsplash images may have been added to the site:

Photo by Jei Lee on Unsplash
Photo by Toa Heftiba on Unsplash
Photo by Anthony Tran on Unsplash
Photo by Shane Rounce on Unsplash
Photo by Anthony DELANOIX on Unsplash
Photo by Andrew Small on Unsplash
Photo by Lotus Design N Print on Unsplash
Photo by raquel raclette on Unsplash
Photo by Erol Ahmed on Unsplash